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{{About|the US bus line|Greyhound bus lines in other countries|Greyhound (disambiguation)}}
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{{Use mdy dates|date=July 2014}}
{{Infobox bus transit
| name = Greyhound Lines
| logo = Greyhound UK logo.png
| logo_size = 250px
| image = Greyhound Prevost X3-45 (2009 scheme).jpg
| image_size = 250px
| image_caption = Greyhound Lines [[Prevost Car|Prevost]] X3-45 in [[New York City]] in August 2009
| company_slogan = [[Go Greyhound and Leave the Driving to Us]]!
| parent = [[FirstGroup]]
| founded = {{start date and age|1914}} by [[Carl Wickman]]<br>[[Hibbing, Minnesota]], U.S.
| headquarters = [[Patriot Tower]]<br />350 North Saint Paul Street<br />[[Dallas|Dallas, Texas]], U.S.
| locale =
| service_area = United States, Canada, and Mexico
| service_type = [[Intercity coach service]]
| alliance = [[Trailways Transportation System|Trailways]], [[Jefferson Lines]], [[Indian Trails]], [[Peter Pan Bus Lines]], and others
| routes = 123 routes<ref name="timetables">{{cite web|title=Greyhound Timetables|url=http://extranet.greyhound.com/Revsup/schedules/pageset.html|publisher=Greyhound Lines|accessdate=12 December 2014}}</ref> (includes ''Greyhound Express'' routes)
| destinations = 2,700+<ref name="stations & stops">{{cite web|title=Types of stations & stops
|url=https://www.greyhound.com/en/discover-greyhound/types-of-stations-and-stops|accessdate=December 20, 2015|quote="With 2,700 destinations across America", "There are 230 Greyhound stations"}}</ref>
| stops =
| hubs =
| stations = 230 (company operated)<ref name="stations & stops"/>
| lounge =
| fleet = 1,229 [[motorcoach]]es<ref name="Washington Post" /> mostly [[Motor Coach Industries|MCI]] 102DL3, G4500, D4505, and [[Prevost Car|Prevost]] X3-45
| ridership = 
| fuel_type = Diesel
| operator =
| ceo = David Leach {{small|(CEO)}}
| website = {{URL|1=http://www.greyhound.com/|2=www.greyhound.com}}
}}

'''Greyhound Lines, Inc.''', usually shortened to '''Greyhound''', is an [[intercity bus service|intercity bus]] [[common carrier]] serving over 3,800 destinations across North America. The company's first route began in [[Hibbing, Minnesota]] in 1914, and the company adopted the name ''The Greyhound Corporation'' in 1929. Since October 2007, Greyhound has been a subsidiary of Scottish transportation company [[FirstGroup]], but continues to be based in [[Downtown Dallas|Dallas, Texas]], where it has been headquartered since 1987. Greyhound and sister companies in FirstGroup America are the largest motorcoach operators in the United States and Canada.<ref>{{cite web| last = Roman| first = Alex| title = Fleets Growing, Business Strong for Motorcoach Top 50| work = Metro| accessdate = 2015-05-17| date = 2015-01-05| url = http://www.metro-magazine.com/motorcoach/article/293040/fleets-growing-business-strong-for-motorcoach-top-50}}</ref>

==History==

===Early years (1914–1930)===
[[File:Greyhound stock certificate.jpg|thumb|1936 stock certificate number 0000]]
[[Eric Wickman|Carl Eric Wickman]] was born in [[Sweden]] in 1887. In 1905 he moved to the United States where he was working in a mine as a drill operator in [[Alice, Minnesota]], until he was laid off in 1914. In the same year, he became a [[Hupmobile]] salesman in [[Hibbing, Minnesota|Hibbing]], [[Minnesota]].<ref>Lewis, Mary Beth. "Ten Best First Facts", in ''Car and Driver'', 1/88, p.92.</ref> He proved unable to sell the car. In 1914, using his remaining vehicle, a 7-passenger car,<ref name="Lewis, p.92">Lewis, p.92.</ref> he began a bus service with Andy (Bus Andy) Anderson and C.A.A. (Arvid) Heed,<ref>{{cite web|url=http://collections.mnhs.org/MNHistoryMagazine/articles/49/v49i08p310-321.pdf |title=Tracing the Hound: The Minnesota Roots of the Greyhound Bus Corporation |format=PDF |accessdate=2013-09-21}}</ref> by transporting iron ore miners from Hibbing to Alice (known for its saloons)<ref name="Lewis, p.92"/> at 15 cents a ride.<ref>{{cite web|url=http://www.greyhoundbusmuseum.org/buses.html#hupmobile |title=Greyhound Bus Museum |publisher=Greyhound Bus Museum |accessdate=2013-09-21}}</ref>

In 1915 Wickman joined forces with Ralph Bogan, who was running a similar service from Hibbing to [[Duluth, Minnesota]]. The name of the new organization was the Mesaba Transportation Company,<ref name=MNHSTracing>{{cite web|last=Walsh|first=Margaret|title=Tracing the Hound: The Minnesota Roots of  The Greyhound Bus Corporation|url=http://collections.mnhs.org/MNHistoryMagazine/articles/49/v49i08p310-321.pdf|publisher=Minnesota Historical Society|accessdate=11 April 2014|issue=Winter 1985|pages=310–320|format=PDF|year=1985}}</ref> and it made $8,000 in profit in its first year.

By the end of [[World War I]] in 1918, Wickman owned 18 buses and was making an annual profit of $40,000. In 1922, Wickman joined forces with Orville Caesar, the owner of the ''Superior White Bus Lines''. Four years later, Wickman purchased two West Coast operations, the ''Pioneer Yelloway System'' (the operator of the nation's first transcontinental bus) and the ''Pickwick Lines'', creating a national intercity bus company.<ref>{{cite web|title=Greyhound History-The Yelloway Merger|url=http://greyhoundhistory.com/slide/1/the-early-years/100/the-yelloway-merger|website=greyhoundhistory.com|accessdate=5 January 2015}}</ref>

The ''Greyhound'' name had its origins in the inaugural run of a route from [[Superior, Wisconsin]] to [[Wausau, Wisconsin]].  While passing through a small town, Ed Stone, the route's operator, saw the reflection of his 1920s era bus in a store window. The reflection reminded him of a [[greyhound]] dog, and he adopted that name for that segment of the ''Blue Goose Lines''. The ''Greyhound'' name became popular and later applied to the entire bus network. Stone later became General Sales Manager of [[Yellow Coach Manufacturing Company|Yellow Truck and Coach]], a division of [[General Motors]] (GM), which built Greyhound buses. Wickman, as the president of the company, continued to expand it so that by 1927, his buses were making transcontinental trips from California to New York. In 1928, Greyhound had a gross annual income of $6 million.<ref name="Lewis, p.92"/>

In 1929, Greyhound acquired additional interests in Southland Transportation Company, the ''Gray Line'', and part of the Colonial Motor Coach Company to form ''Eastern Greyhound Lines''.<ref name=MNHSTracingJournalp321>{{cite journal|last=Walsh|first=Margaret|title=Tracing the Hound: The Minnesota Roots of The Greyhound Bus Corporation|journal=Minnesota History|issue=Winter 1985|page=321|url=http://collections.mnhs.org/MNHistoryMagazine/articles/49/v49i08p310-321.pdf|accessdate=11 April 2014}}</ref>
Greyhound also acquired an interest in Northland Transportation Company, and renamed it ''Northland Greyhound Lines''.<ref name=MNHSTracingJournalp321/>

===1930–1945===
[[File:Greyhound Station Columbia SC LOC 570829cu.jpg|thumb|right|[[Greyhound Bus Depot (Columbia, South Carolina)|Greyhound station]] in [[Columbia, South Carolina]], built in 1938–1939 in the [[Art Deco]] style known as [[Streamline Moderne]] (photo taken in 1986).]]
[[File:Greyhound bus (1930s Supercoach) Front View.jpg|thumb|Front view of a Greyhound Lines ''Supercoach'' from the mid to late 1930s.]]

By 1930 more than 100 bus lines had been consolidated into what was called the "Motor Transit Company". Recognizing that the company needed a more memorable name, the partners of the Motor Transit Company decided to rename it after the "Greyhound" marketing phrase used by earlier bus lines.<ref>{{cite web|title=Greyhound History-The Name Change|url=http://greyhoundhistory.com/slide/1/the-early-years/96/our-name-change|website=greyhoundhistory.com|accessdate=5 January 2015}}</ref>

Wickman's business suffered during the [[Great Depression]], and by 1931 was over $1 million in debt.

As the 1930s progressed and the economy improved, the Greyhound Corporation began to prosper again. In 1934, intercity bus lines (of which Greyhound was the largest) carried approximately 400,000,000 passengers—nearly as many passengers as the Class I railroads. The film ''[[It Happened One Night]] (1934)'' centered on an heiress ([[Claudette Colbert]]) traveling by Greyhound bus with a reporter ([[Clark Gable]]).<ref>{{cite news|last=Hall|first=Mordaunt|title=It Happened One Night (1934): NYT Critics' Pick|url=https://www.nytimes.com/movies/movie/25509/It-Happened-One-Night/overview|work=The New York Times|accessdate=11 April 2014}}</ref> The movie is credited by the company for spurring bus travel nationwide.<ref name=CompanyTimeline>{{cite web|title=Historical Timeline|url=https://www.greyhound.com/en/about/historicaltimeline.aspx|publisher=Greyhound Lines|accessdate=11 April 2014}}</ref> In 1935, national intercity bus ridership climbed 50% to 651,999,000 passengers, surpassing the volume of passengers carried by the Class I railroads for the first time.<ref name=TimeMag1936PaxNumberGrowth>{{cite web|title=Transport: Greyhound's Litter|url=http://content.time.com/time/magazine/article/0,9171,762311,00.html|work=Time|accessdate=11 April 2014|date=10 August 1936|quote=Class I railroads of the U. S. carried 445,995,000 passengers in 1935. Last week, the National Association of Motor Bus Operators announced that non-local bus lines had beaten this mark by carrying 651,999,000 passengers in 1935. An increase of almost 50% over 1934, it was the first time busses had handled more traffic than their biggest rivals.}}</ref> In 1935 Wickman was able to announce record profits of $8 million. In 1936, already the largest bus carrier in the United States, Greyhound began taking delivery of 306 new buses.<ref name=TimeMag1936NewBusOrder>{{cite web|title=Transport: Greyhound's Litter|url=http://content.time.com/time/magazine/article/0,9171,762311,00.html|work=Time|accessdate=11 April 2014|date=10 August 1936|quote=To keep pace with this new business, the largest U. S. bus line, Greyhound Corp., last week whelped the first 25 of a litter of 305 new busses, completely outmoding present standard equipment.}}</ref>

To accommodate the rapid growth in bus travel, Greyhound also built many new stations in the period between 1937 and 1945, most of them in a late [[Art Deco]] style known as [[Streamline Moderne]].<ref name=TofSoTierModerne>{{cite web|last=Luther|first=Roger|title=The Greyhound Runs Again: First Impressions at a Streamline Bus Station|url=http://nyslandmarks.com/treasures/10dec.htm|work=Treasures of the Southern Tier|publisher=Binghamton Press & Sun-Bulletin|accessdate=11 April 2014}}</ref> In 1937, Greyhound embarked on a program of unifying its brand identity by acquiring both buses and terminals in the Streamline style.<ref>{{cite book |last=Wrenick |first=Frank E. |title=Streamline era greyhound terminals : the architecture of w.s. arrasmith. |year=2011|publisher=Mcfarland|location=Jefferson |isbn=978-0-7864-6445-6|pages=112–194 |url=https://books.google.com/books?id=kPOn59uwAYUC&lpg=PA111&ots=JJ5K0P030P&dq=Greyhound%20streamline%20moderne&pg=PA111#v=onepage&q=Greyhound%20streamline%20moderne&f=false |accessdate=11 April 2014 |quote=The year 1937 was a pivotal one for Greyhound&nbsp;... implemented its program to create a new corporate image, integrating architectural and vehicle designs, and commenced a massive program of building terminals that would be under its exclusive control and suit its needs. The buses and terminals were to be streamlined&nbsp;...}}</ref> By the outbreak of [[World War II]], the company had 4,750 stations and nearly 10,000 employees.{{Citation needed|reason=precise stats need precise source|date=April 2014}}

===Expansion, desegregation, and diversification (1945–1983)===
[[File:Greyhoundsilverside1.JPG|A Greyhound [[GMC (automobile)|GMC]] PD-3751 ''Silversides'' in the 1950s livery|left|thumb]]
[[File:Salem GL depot1965.jpg|left|thumb|A [[GMC (automobile)|GMC]] PD-4106, ready for boarding in [[Salem, Oregon]] for a trip north to [[Seattle]] on the then-new [[Interstate 5]], in the fall of 1965]]
Wickman retired as president of the Greyhound Corporation in 1946, being replaced by his long-time partner Orville S. Caesar.<ref name=ChiTribCaesarProfile>{{cite news|last1=Hampson|first1=Philip|title=The Road to Success|url=http://archives.chicagotribune.com/1954/10/30/page/31/article/the-road-to-success|accessdate=1 July 2015|work=Chicago Tribune|date=30 October 1954}}</ref> Wickman died at the age of 66 in 1954.<ref name=ChiTribWickmanObit>{{cite news|title=Carl Wickman, Greyhound Bus Founder, Dead|url=http://archives.chicagotribune.com/1954/02/06/page/23/article/carl-wickman-greyhound-bus-founder-dead|accessdate=1 July 2015|work=Chicago Tribune|date=6 February 1954}}</ref>

After World War II, and the building of the [[Interstate Highway System]] beginning in 1956, automobile ownership and travel became a preferred mode of travel in the United States.<ref name="Mental Floss">{{cite web|last1=Belsky|first1=Gary|title=100 Years on a Dirty Dog: The History of Greyhound|url=http://mentalfloss.com/article/54273/100-years-dirty-dog-history-greyhound|website=Mental Floss|accessdate=August 30, 2015|date=December 19, 2013}}</ref> This, combined with the increasing affordability of air travel, spelled trouble for Greyhound and other intercity bus carriers.<ref name="Mental Floss" />

In October 1953, Greyhound announced the acquisition of the Tennessee Coach Company's entire operation, and the negotiations for the Blue Ridge Lines, and its affiliate White Star Lines, that operated between Cleveland and the Mid Atlantic Seaboard.<ref>Associated Press, "Greyhound Buys Stock Held by Railroads in Its Subsidiaries", ''San Bernardino Daily Sun'', San Bernardino, California, Friday 9 October 1953, Volume LX, Number 34, page 6.</ref> 

In 1955, the [[Interstate Commerce Commission]] ruled in the case of ''[[Keys v. Carolina Coach Co.]]'' that U.S. interstate bus operations, such as Greyhound's, could not be segregated by race.<ref>{{cite book|last1=Barnes|first1=Catherine|title=Journey from Jim Crow: The Desegregation of Southern Transit|date=1983|publisher=Columbia University Press|location=New York|pages=86–107}}</ref> In 1960, in the case of ''[[Boynton v. Virginia]]'', the U.S. Supreme Court found that an [[African American]] had been wrongly convicted of [[trespassing]] in a "whites only" terminal area.<ref>{{cite web|last1=U.S. Supreme Court|title=BOYNTON v. VIRGINIA, 364 U.S. 454 (1960)|url=http://caselaw.findlaw.com/us-supreme-court/364/454.html|website=FindLaw.com|accessdate=13 February 2015}}</ref> In May 1961, [[African-American Civil Rights Movement (1954–68)|civil rights]] activists organized interracial [[Freedom Rides]] as proof of the desegregation rulings. On May 14, a mob attacked pair of buses (a Greyhound and a Trailways) traveling from Washington, D.C., to New Orleans, Louisiana, and slashed the Greyhound bus's tires.<ref name="autogenerated1">{{cite web|url=http://www.pbs.org/wgbh/americanexperience/freedomriders/watch |title="Freedom Riders," WGBH American Experience |publisher=PBS |accessdate=December 12, 2011}}</ref> Several miles outside of Anniston, Alabama, the mob forced the Greyhound bus to stop, broke its windows, and firebombed it.<ref name=npr/><ref>[http://biology.clc.uc.edu/fankhauser/Society/freedom_rides/freedom_ride_jpegs/14_slide0001_image029.jpg Photo of a Greyhound bus firebombed by a mob in Anniston, Alabama] {{webarchive |url=https://web.archive.org/web/20070615163744/http://biology.clc.uc.edu/fankhauser/Society/freedom_rides/freedom_ride_jpegs/14_slide0001_image029.jpg |date=June 15, 2007 }}. Retrieved February 1, 2010.</ref> The mob held the bus' doors shut, intending to burn the riders to death. Sources disagree, but either an exploding [[fuel tank]]<ref name=npr/> or an undercover state investigator brandishing a revolver<ref>{{cite book |first=Taylor |last=Branch |chapter=Baptism on Wheels |title=Parting the Waters: America in the King Years 1954–63 |chapterurl=https://books.google.com/books?id=U8ExdUHjzkMC&pg=PA412 |pages=412–50 |isbn=978-1-4165-5868-2}}</ref> caused the mob to retreat. When the riders escaped the bus, the mob beat them, while warning shots fired into the air by highway patrolmen prevented them from being [[lynching|lynched]].<ref name=npr>{{cite web |url=http://www.npr.org/2006/01/12/5149667/get-on-the-bus-the-freedom-riders-of-1961 |title=Get on the Bus: The Freedom Riders of 1961 |publisher=[[NPR]] |accessdate=July 30, 2008}}</ref> [[Civil Rights Act of 1964#Title II|Title II]] and [[Civil Rights Act of 1964#Title III|Title III]] of the [[Civil Rights Act of 1964]] broadened protections beyond federally regulated carriers such as Greyhound, to include non-discrimination in hotels, restaurants, and other public accommodations, as well as state and local government buildings.<ref name="jstor.org">{{Cite journal|jstor=30042844|title=Travelers, Strangers, and Jim Crow: Law, Public Accommodations, and Civil Rights in America|first=A.K.|last=Sandoval-Strausz|work=Law and History Review|volume=23|issue=1|pages=53–94|date=Spring 2005|doi=10.1017/s0738248000000055}}</ref>

[[File:Greyhound bus ticket 21251124.jpg|thumb|right|Greyhound bus ticket from August 1975]]
Later in the 1960s, Greyhound leadership saw a trend of declining ridership and began significant changes, including using the profitable bus operations to invest in other industries.<ref name="Mental Floss" /> By the 1970s, Greyhound had moved its headquarters to [[Phoenix, Arizona]] and was a large and diversified company, with holdings in everything from the [[Armour and Company|Armour]] meat-packing company (which in turn owned the popular [[Dial (company)|Dial]] deodorant soap brand), acquired in 1970; Traveller's Express money orders, [[Motor Coach Industries|MCI]] bus manufacturing company, and even airliner leasing. Indeed, Greyhound had entered a time of great change, even beginning to hire African American and female drivers in the late seventies.<ref>Jackson, Carlton. Hounds of the Road: a history of the Greyhound Bus Company. Bowling Green, Ohio: Bowling Green University Popular Press, 1984.</ref>

In 1972, Greyhound introduced the special unlimited mileage "Ameripass." The pass was initially marketed as offering "99 days for $99" (equal to ${{formatnum:{{Inflation|US|99|1972|r=2}}}} today) or, in other words, transportation to anywhere at any time, for a dollar a day. For decades it was a popular choice for tourists on a budget who wanted to wander across the cities and towns of America.<ref name="Ameripass Vice">{{cite web|last1=Smith|first1=Aaron Lake|title=Riding the Dirty Dog|url=http://www.vice.com/read/riding-the-dirty-dog-0000177-v20n12|publisher=Vice|accessdate=August 1, 2015|date=December 20, 2013}}</ref> Over time Greyhound raised the price of the pass, shortened its validity period and rebranded it as the Discovery Pass, before finally discontinuing it in 2012.<ref name="Ameripass Vice" />

Greyhound acquired [[Premier Cruise Line]] in 1984.<ref name=ChiTrib1989-05-30>{{cite news|last1=Lazarus|first1=George|title=Greyhound Cruise Line Making Waves|url=http://articles.chicagotribune.com/1989-05-30/business/8902050234_1_cruise-ship-star-ship-premier-cruise-lines|accessdate=30 June 2015|work=Chicago Tribune|date=30 May 1989}}</ref> Between 1985 and 1993, Premier operated as the "Official Cruise Line of [[Walt Disney World]]" with onboard Disney characters.<ref>{{cite web|last1=Fritscher|first1=Lisa|title=How Disney Cruises Started|url=http://traveltips.usatoday.com/disney-cruises-started-17319.html|website=USA Today|accessdate=30 June 2015|quote=he arrangement worked well for eight years, but in 1993 Premier announced that it was trading in on board Disney characters for a new license agreement with Warner Brothers&nbsp;... Disney entered negotiations with both Carnival and Royal Caribbean in 1993 to replace the exclusive land and sea deal it once had with Premier, but when talks proved unsuccessful, Disney opted to create its own cruise line.}}</ref>

===Consolidation, strikes, and bankruptcies (1983–2001)===

====1983 Greyhound drivers' strike====
In 1983, Greyhound operated a fleet of 3,800 buses and carried about 60 percent of the United States' bus-travel market.<ref name=NYT1983StrikeStats>{{cite news|title=Strike Over Pay Cuts Halts Intercity Buses of Greyhound Lines|url=https://www.nytimes.com/1983/11/03/us/strike-over-pay-cut-halts-intercity-buses-of-greyhound-line.html|accessdate=11 April 2014|date=3 November 1983}}</ref> Starting November 2, 1983, Greyhound suffered a major and bitter drivers' strike<ref name=CSMstrikeStart>{{cite news|last=Townsend|first=Ed|url=http://www.csmonitor.com/1983/1104/110440.html|accessdate=9 April 2014|title=Strike against Greyhound forces customers to leave driving to somebody else|newspaper=The Christian Science Monitor|date=4 November 1983}}</ref><ref name=CSMStrikeEnd>{{cite news|last=Townsend|first=Ed|url=http://www.csmonitor.com/1983/1205/120519.html|title=Tentative settlement in Greyhound strike|accessdate=9 April 2014|newspaper=The Christian Science Monitor|date=5 December 1983}}</ref> with one fatality in [[Zanesville, Ohio]], when a company bus ran over a worker at a picket line.<ref name=NYT1983StrikeFatality>{{cite news|last=Associated Press|title=Greyhound Striker Killed by Training Bus|url=https://www.nytimes.com/1983/12/06/us/around-the-nation-greyhound-striker-killed-by-training-bus.html|accessdate=10 April 2014|newspaper=The New York Times|date=6 December 1983}}</ref><ref>{{cite web|title=Ray Phillips and the 1983 Strike Ray Phillips and the 1983 Strike|url=http://atu1700.org/node/2639|accessdate=9 April 2014|date=31 December 2011|quote=Tragedy struck about 8:45&nbsp;am. Lewis Harris reportedly ran a red light and drove through union pickets in a crosswalk at the intersection of U.S. 40 and Ohio 797. Ray Phillips was crushed.}}</ref> A new contract was ratified December 19, and drivers returned to work the next day.<ref name=NYT1983StrikeEnd>{{cite news|last=The Associated press|title=Greyhound Strikers Accept Pact; Immediate Return to Work Urged|url=https://www.nytimes.com/1983/12/20/us/greyhound-strikers-accept-pact-immediate-return-to-work-urged.html |newspaper=The New York Times|date=20 December 1983 |archivedate=2014-04-17 |archiveurl=https://web.archive.org/web/20140417125220/http://www.nytimes.com/1983/12/20/us/greyhound-strikers-accept-pact-immediate-return-to-work-urged.html |deadurl=no |accessdate=18 June 2014}}</ref>

====Spin-off, merger, and first bankruptcy (1986–1990)====
By the time contract negotiations with the [[Amalgamated Transit Union]] (ATU) were due again at the end of 1986, the bus line was in the process of being sold to Dallas-based investors. By early 1987, Greyhound Lines had returned to being a stand-alone bus transportation company. Under CEO Fred Currey, a former executive of rival Continental Trailways, Greyhound's corporate headquarters relocated to [[Dallas, Texas]].<ref>{{cite web|title=Historical Timeline|url=https://www.greyhound.com/en/about/historicaltimeline.aspx|publisher=Greyhound Lines|accessdate=30 June 2015|quote=1987 The Greyhound Corporation divests its U.S. bus operations. The new company, Greyhound Lines, Inc., establishes its headquarters in Dallas. Fred Currey is the company's new chief executive.  Greyhound Lines purchases Trailways, Inc., establishing Greyhound as the largest nationwide intercity bus transportation company.}}</ref>

In February 1987, Greyhound Lines' new ownership and the ATU agreed on a new, 3-year contract.<ref name=LAT1987NoStrike>{{cite news|last=Associated Press|title=Union, Buyers of Greyhound Settle Contract|url=http://articles.latimes.com/1987-02-04/business/fi-382_1_greyhound-employees|accessdate=9 April 2014|newspaper=Los Angeles Times|date=4 February 1987}}</ref> In June 1987, Greyhound Lines acquired ''Trailways, Inc.'' (formerly ''Continental Trailways''), the largest member of the rival [[Trailways Transportation System|National Trailways Bus System]], effectively consolidating into a national bus service. Greyhound was required by the [[Interstate Commerce Commission|ICC]], in their action approving the merger, to maintain coordinated schedules with other scheduled service operators in the U.S.<ref>{{cite news |title=Greyhound in Deal for Trailways |author=Thomas C. Hayes |url=https://www.nytimes.com/1987/06/20/business/greyhound-in-deal-for-trailways.html |newspaper=[[The New York Times]]|date=June 20, 1987|accessdate=January 6, 2012}}</ref>

Between 1987 and 1990, Greyhound Lines' former parent continued to be called ''Greyhound Corp.'', confusing passengers and investors alike.<ref name=FundUniv>{{cite web|title=The Dial Corp. History|url=http://www.fundinguniverse.com/company-histories/the-dial-corp-history/|website=Funding Universe|accessdate=30 June 2015|quote=To minimize confusion for its investors and consumers by distinguishing the company from the Greyhound bus line it had sold off three years before, the company changed its name to Greyhound Dial in March 1990. At the time Teets decided to retain "Greyhound" as part of the company's new name in order to reflect the ten subsidiaries the company still owned that carried the Greyhound name, such as Greyhound Exhibit group. Within the year, however, when Greyhound Dial switchboard operators were still receiving numerous calls regarding bus routes and fares, management decided to make the message clearer still by renaming the company The Dial Corp.}}</ref> Greyhound Corp. retained both ''Premier Cruise Lines'', and ten ''Greyhound''-brand non-bus subsidiaries, such as ''Greyhound Leisure Services, Inc.'' (an operator of airport and cruise ship duty-free shops), and ''Greyhound Exhibits''.<ref>{{cite web|title=Viad Corp Sells Greyhound Leisure Services, Inc. to Cruise Line|url=http://www.bloomberg.com/article/1998-09-17/a8WAP2fkhMxQ.html|publisher=Business Wire|accessdate=30 June 2015|date=17 September 1998}}</ref> In March 1990, the former conglomerate parent changed its name to ''Greyhound Dial''.  Because Greyhound Dial's switchboard continued to get questions from misdirected bus passengers,<ref name=FundUniv/> it ultimately changed its name to [[Dial Corporation]] in March 1991, to eliminate any association with bus travel.<ref>{{cite news|last1=Associated Press|title=COMPANY NEWS; Greyhound Dial Is Now Dial Corp.|url=https://www.nytimes.com/1991/03/06/business/company-news-greyhound-dial-is-now-dial-corp.html|accessdate=30 June 2015|work=The New York Times|date=6 March 1991|quote=The Greyhound Dial Corporation has changed its name to the Dial Corporation to eliminate any association with bus travel.}}</ref>

====1990 Greyhound drivers' strike====
In early 1990, the drivers' contract from 1987 expired at the end of its three-year term. In March, the ATU began its strike against Greyhound. The 1990 drivers' strike was similar in its bitterness to the strike of 1983, with violence against both strikers and their replacement workers. One striker in California was killed by a Greyhound bus driven by a strikebreaker,<ref name=Strike1>{{cite web|url=http://www.angelfire.com/al/silverball/strikes.html|title=THE GREAT GREYHOUND STRIKES |publisher=Angelfire.com|accessdate=January 21, 2015}}</ref> and a shot was fired at a Greyhound bus.<ref name=LATStrike1990busshot>{{cite news|last=Times Wire Services|title=P.M. Briefing: Greyhound Bus Fired on in Va.|url=http://articles.latimes.com/1990-03-21/business/fi-897_1_greyhound-bus|accessdate=10 April 2014|newspaper=Los Angeles Times|date=21 March 1990}}</ref> During the strike by its 6,300 drivers, Greyhound idled much of its fleet of 3,949 buses and cancelled 80% of its routes.<ref name=SS1990StrikeCancelsRoutes>{{cite news|last=LaMendola|first=Bob|title=Greyhound Bust Strike at Nation's Biggest Bus Line Causes Delays, Drives Off Customers.|url=http://articles.sun-sentinel.com/1990-03-03/news/9001270468_1_bus-riders-bus-station-greyhound|accessdate=11 April 2014|newspaper=Sun-Sentinel (South Florida, USA)|date=3 March 1990}}</ref> At the same time, Greyhound was having to contend with the rise of low-cost [[airline]]s like [[Southwest Airlines]], which further reduced the market for long-distance inter-city bus transportation. Without the financial strength provided in the past by a parent company, the strike's lower revenues and higher costs for security and labor-law penalties caused Greyhound to file for bankruptcy in June 1990.<ref name=LATBkptFile1990>{{cite news |last=Baker |first=Bob |title=Strikebound Greyhound Lines Files for Chapter 11 |url=http://articles.latimes.com/1990-06-05/business/fi-584_1_greyhound-lines-inc |newspaper=Los Angeles Times |date=5 June 1990|quote=The 13-week-old Greyhound bus strike, already mired in litigation and anger, grew even more complex Monday when financially ailing Greyhound Lines Inc. filed for protection from its creditors under Chapter 11 of the U.S. Bankruptcy Code. |deadurl=no |accessdate=18 June 2014}}</ref> The strike would not be settled for 38 months under terms favorable to Greyhound. While the [[National Labor Relations Board]] (NLRB) had awarded damages for unfair labor practices to the strikers, this liability was discharged during bankruptcy reorganization.<ref name=Strike1/><ref>{{cite web|url=https://query.nytimes.com/gst/fullpage.html?res=9F0CEEDA1030F93AA35756C0A965958260|title=Greyhound Bus Drivers End 3-Year Strike With New Pact|date=May 9, 1993|work=The New York Times|accessdate=January 21, 2015}}</ref>

====Early 1990s: Bankruptcy and antitrust cases====
At the end of 1990, the company had $488 million in assets and $654 million in liabilities.<ref name=Philly1991bkpt>{{cite news|last=Inquirer Wire Services|title=Judge Approves Greyhound Plan To Reorganize|url=http://articles.philly.com/1991-08-31/business/25805589_1_frank-schmieder-greyhound-s-chapter-fred-g-currey|accessdate=18 April 2014|newspaper=Philadelphia Inquirer|date=31 August 1991}}</ref> During bankruptcy, the company ultimately had to address claims for $142 million in back-pay for its striking drivers, and $384 million of pre-bankruptcy debts owed mostly to the investor group led by Fred G. Currey.<ref name=Philly1991bkpt/>

According to the company, upon emergence from bankruptcy in August 1991, Greyhound had shrunk its overall workforce to 7,900 employees (from 12,000 pre-bankruptcy), and trimmed its fleet to 2,750 buses and 3,600 drivers.<ref name=Philly1991bkpt/>

In August 1992, Greyhound canceled its bus terminal license (BTL) agreements with other carriers at 200 terminals, and imposed the requirement that Greyhound be the sole-seller of the tenant's bus tickets within a 25-mile radius of such a Greyhound terminal.<ref name=USDOJatrComplaint>{{cite web|title=Complaint: USA v Greyhound Lines, Inc.|url=http://www.justice.gov/atr/case-document/complaint-117|work=Antitrust Division website|publisher=U.S. Department of Justice|accessdate=18 April 2014}}</ref> In 1995, The [[United States Department of Justice Antitrust Division]] brought suit to stop this practice, alleging that it was an illegal restraint of trade, bad for consumers, and reduced competition.<ref name=USDOJatrComplaint/> In February 1996, the United States won its case, and Greyhound agreed to permit its tenants to sell tickets nearby and permit its tenants to honor interline tickets with competitors.<ref name=USDOJatrFinalJudge>{{cite web|title=Final Judgment: USA vs Greyhound Lines, Inc.|url=http://www.justice.gov/atr/case-document/proposed-final-judgment-140|work=Antitrust Division website|publisher=U.S. Department of Justice|accessdate=18 April 2014}}</ref>

Greyhound's total revenues in 1994 were $616 million.<ref name=USDOJatrComplaint/>

====Trailways-Laidlaw mergers and bankruptcy of 2001====
[[File:2003-08-25 Greyhound bus.jpg|left|Greyhound [[Motor Coach Industries|MCI]] MC-12 ''Americruiser'' number 2119 in [[Fremont, Indiana]] headed for [[Cleveland, Ohio]] in August 2003|thumb|left|200px]]
In the late 1990s, Greyhound Lines acquired two more members of the National Trailways Bus System. The company purchased ''Carolina Trailways'' in 1997,<ref>{{cite web|url=https://news.google.com/newspapers?id=Z-cbAAAAIBAJ&sjid=tFIEAAAAIBAJ&pg=2320,883849 |title=Greyhound To Buy Carolina Trailways |publisher=Google News |date=1997-03-10 |accessdate=2013-09-21}}</ref> followed by the intercity operations of ''Southeastern Trailways'' in 1998.<ref>{{cite web|url=http://www.thefreelibrary.com/Greyhound+Acquires+Southeastern+Trailways+Business-a020867687 |title=Greyhound Acquires Southeastern Trailways Business |publisher=Thefreelibrary.com |date=1998-07-06 |accessdate=2013-09-21}}</ref> Following the acquisitions, most of the remaining members of the ''Trailways System'' began interlining cooperatively with Greyhound, discontinued their scheduled route services, diversified into charters and tours, or went out of business altogether.

On September 3, 1997, [[Burlington, Ontario]]-based transportation conglomerate [[Laidlaw|Laidlaw Inc.]] announced it would buy [[Greyhound Canada|Greyhound Canada Transportation ULC]] (Greyhound's Canadian operations) for US$72 million.<ref name=NYT1997LaidCanBusBuy>{{cite news|title=Laidlaw Plans to Buy Greyhound Canada for $72 million|url=https://www.nytimes.com/1997/09/03/business/laidlaw-plans-to-buy-greyhound-canada-for-72-million.html|accessdate=10 April 2014|newspaper=The New York Times|date=3 September 1997}}</ref>

In October 1998, Laidlaw announced it would acquire the U.S. operations of Greyhound Lines, Inc., including Carolina Trailways and other Greyhound affiliates, for about $470 million.<ref name=LAT1998LaidAnnAcq>{{cite news|last=Times Wire Services|title=Laidlaw to Acquire Greyhound Lines|url=http://articles.latimes.com/1998/oct/20/business/fi-34246|accessdate=10 April 2014|newspaper=Los Angeles Times|date=20 October 1998}}</ref> When the acquisition was completed in March 1999, all of Greyhound and much of Trailways had become wholly owned subsidiaries of Laidlaw.<ref name=GLIPR>{{cite press release |author=<!--Staff writer(s); no by-line.--> |title=Greyhound Stockholders Approve Merger With Laidlaw, Inc.|url=https://www.greyhound.com/en/newsroom/viewrelease.aspx?id=41&year=1999|publisher=Greyhound Lines, Inc.|accessdate=10 April 2014|date=16 March 1999|quote=At a special meeting of the stockholders of Greyhound Lines, Inc., held this morning, Greyhound's merger with Laidlaw Inc. was approved. The transaction is effective today and as a result, Greyhound has become a wholly owned subsidiary of Laidlaw Inc.}}</ref>

After incurring heavy losses through its investments in Greyhound Lines and other parts of its diversified business, ''Laidlaw Inc.'' filed for protection under both U.S. and Canadian bankruptcy laws in June 2001.<ref name=LAT2001LaidlawBkpt>{{cite news|last=Reuters|title=Laidlaw Units File for Bankruptcy Protection|url=http://articles.latimes.com/2001/jun/29/business/fi-16415|accessdate=10 April 2014|newspaper=Los Angeles Times|date=29 June 2001}}</ref>

===Laidlaw years (2002–2007)===
[[File:Greyhound Lnes MCI G4500 7061.jpg|thumb|A Greyhound [[Motor Coach Industries|MCI]] G4500 in the early 2000s livery in [[Atlantic City, New Jersey]]]]
[[Naperville, Illinois]]-based Laidlaw International, Inc. listed its common shares on the New York Stock Exchange on February 10, 2003 and emerged from re-organization on June 23, 2003 as the successor to Laidlaw Inc.

After this bankruptcy filing, Greyhound dropped low-demand rural stops and started concentrating on dense, inter-metropolitan routes. It cut nearly 37 percent of its network.<ref>{{cite web|url=http://www.washingtonpost.com/lifestyle/travel/greyhound-100-years-old-and-acting-younger-than-ever/2014/07/03/4b0dbb9c-ecff-11e3-93d2-edd4be1f5d9e_story.html?tid=hpModule_1f58c93a-8a7a-11e2-98d9-3012c1cd8d1e&hpid=z14|title=Greyhound: 100 years old and acting younger than ever|work=The Washington Post|accessdate=January 21, 2015}}</ref> In some rural areas local operators took over the old stops (often with government subsidies) particularly in the Plains states, parts of the upper Midwest (such as Wisconsin), and the Pacific Northwest.<ref>{{cite web|url=http://usatoday30.usatoday.com/news/nation/2004-07-19-greyhound_x.htm|title=USATODAY.com - Some left in lurch as Greyhound cuts stops|work=USA Today|accessdate=January 21, 2015}}</ref><ref>{{cite web|url=https://query.nytimes.com/gst/fullpage.html?res=9F07E0DB1E31F935A3575AC0A9629C8B63&sec=&spon=&pagewanted=1|title=As Greyhound Cuts Back, The Middle of Nowhere Means Going Nowhere|date=September 6, 2004|work=The New York Times|accessdate=January 21, 2015}}</ref><ref>{{cite web|url=http://old.post-gazette.com/pg/05317/605651.stm |title=The Greyhound doesn't stop here anymore |publisher=Post-gazette.com |date=2005-11-13 |accessdate=2015-03-15}}</ref><ref>{{cite web |url=http://www.forbes.com/free_forbes/2005/0131/094.html |title=Doghouse on Wheels |dead-url=yes |accessdate=June 1, 2016}}{{dead link|date=June 2016|bot=medic}}{{cbignore|bot=medic}}, Emily Lambert, ''Forbes'', January 31, 2005</ref>

Starting in 1997, Greyhound had faced significant competition in the northeast from [[Chinatown bus lines]].<ref name=NYDN2003PriceWarMobTies>{{cite news|last=O'Shaughnessy|first=Patrice|title=Chinatown Bus War Fuels Probe: Slain businessman tied to mob, cops say|url=http://www.nydailynews.com/archives/news/chinatown-bus-war-fuels-probe-slain-businessman-tied-mob-cops-article-1.670771|accessdate=17 April 2014|newspaper=Daily News|location=New York|date=16 June 2003}}</ref> By 2003, more than 250 buses, operated by competitors like [[Fung Wah Bus Transportation|Fung Wah]] and Lucky Star Bus were competing fiercely from curbsides in the [[Chinatowns in the United States|Chinatowns]] of [[Chinatown, Manhattan|New York City]], [[Chinatown, Boston|Boston]], [[Chinatown, Philadelphia|Philadelphia]], and [[Chinatown (Washington, D.C.)|Washington, D.C.]]<ref name=NYDN2003PriceWarMobTies/> When operating on inter-city routes, the Chinatown buses offered prices about 50% less than Greyhound's.<ref name=NYDN2003PriceWarMobTies/> Between 1997 and 2007, Chinatown buses took 60% of Greyhound's market share in the northeast United States.<ref name="schleifer20130808">{{cite web | url=http://articles.philly.com/2013-08-08/business/41171232_1_megabus-boltbus-greyhound-express | title=Bus travel is picking up, aided by discount operators | work=Philadelphia Inquirer | date=2013-08-08 | accessdate=25 August 2013 | author=Schliefer, Theodore}}</ref>

===FirstGroup ownership (2007–present)===
[[File:Ghounnash.jpg|thumb|left|Inside a Greyhound bus station in [[Nashville, Tennessee]], on the morning of May 24, 2010]]
On February 7, 2007, Scottish transport group [[FirstGroup]] purchased Laidlaw International for $3.6 billion. The deal closed on September 30, 2007<ref>{{cite web|url=http://www.sec.gov/Archives/edgar/data/737874/000095013707001840/c12192exv99w1.htm|title=exv99w1|publisher=Sec.gov|accessdate=January 21, 2015}}</ref> and the acquisition was completed on October 1, 2007<ref>{{cite press release |author=<!--Staff writer(s); no by-line.--> |title=FIRSTGROUP COMPLETES ACQUISITION OF LAIDLAW|url=https://www.greyhound.com/en/newsroom/viewrelease.aspx?id=329&year=2007|accessdate=17 January 2015|date=1 October 2007}}</ref> Although FirstGroup's interest was primarily the school and transit bus operations of Laidlaw, FirstGroup decided to retain the Greyhound operations and in 2009 exported the brand back to the United Kingdom as [[Greyhound UK]].

Today, Greyhound's 1,229 buses serve over 3,800 destinations in North America, traveling 5.5 billion miles (8.8 billion km) on North America's roads.<ref name="Washington Post">{{cite news|last1=Sachs|first1=Andrea|title=Greyhound: 100 years old and acting younger than ever|url=http://www.washingtonpost.com/lifestyle/travel/greyhound-100-years-old-and-acting-younger-than-ever/2014/07/03/4b0dbb9c-ecff-11e3-93d2-edd4be1f5d9e_story.html|work=The Washington Post|date=3 July 2014}}</ref>

====The "New Greyhound"====
Almost immediately after acquiring the carrier, FirstGroup sought to improve Greyhound's image and create what it called the "New Greyhound", by refurbishing many terminals, expanding the fleet with new buses, refurbishing old buses, and retraining customer service staff. Greyhound also started a new advertising campaign with [[Butler, Shine, Stern & Partners]] aimed at attracting 18- to 24-year-olds and Hispanics back to "The New Greyhound".<ref>{{cite news | title=Greyhound Gets A Makeover | date=2007-11-12 | publisher =[[CBS News]] | url =http://www.cbsnews.com/news/greyhound-gets-a-makeover/  | accessdate = 2007-11-12 }}</ref>

[[File:Greyhound bus on the way to Washington-1.jpg|thumbnail|right|Completely rebuilt and modernized 2000 [[Motor Coach Industries|MCI]] 102DL3 bus in the new livery, July 2011]]
The "New Greyhound" also saw the introduction of a refreshed logo and a new navy blue and dark gray livery for buses, which was rolled out to the nationwide fleet over several years. As the older buses were repainted they were also refurbished, receiving wireless Internet access, power outlets, and new leather seating with increased legroom.<ref name="New Buses">{{cite web|title=Greyhound New Buses|url=https://www.greyhound.com/en/buses/default.aspx|publisher=Greyhound|accessdate=18 October 2013}}</ref>

====Addressing "overbooking"====
During its ownership by Laidlaw, Greyhound had come under criticism for its ticket sale practices, specifically that although tickets had departure dates and times printed on them, Greyhound did not always stop sales after all the seats were purchased for each departure. In periods of high demand Greyhound added additional "sections" (buses), but the threshold required to trigger an additional section varied, often leaving passengers behind to wait for the next bus departure.<ref>{{cite web|url=http://www.news-leader.com/apps/pbcs.dll/article?AID=/20060616/COLUMNISTS17/606160370/1007/NEWS01|title=Even with a ticket, relying on Greyhound bus can be a gamble|work=Springfield News-Leader|accessdate=January 21, 2015}}</ref>

Shortly after the sale to FirstGroup closed, Greyhound began a program in select markets, where riders could reserve a seat for an additional $5. However, only a limited number of seats could be reserved and the fee would have to be paid at the terminal's ticking counter, even if the ticket was bought in advance online.<ref>{{cite press release |author=<!--Staff writer(s); no by-line.--> |title=Greyhound Introduces Reserved Seating Program|url=https://www.greyhound.com/en/newsroom/viewrelease.aspx?id=335&year=2007|accessdate=15 June 2015|date=12 November 2007}}</ref>

The problem was further addressed in 2014 when Greyhound rolled out a new yield management computer system. With the new system, Greyhound is now able to more closely manage the number of tickets sold for each departure and dynamically adjust pricing based on sales.<ref>{{cite press release |author=<!--Staff writer(s); no by-line.--> |title=Greyhound Modernizes IT Infrastructure to Provide More Pricing Options for Consumers and Optimize Operations|url=https://www.greyhound.com/en/newsroom/viewrelease.aspx?id=590&year=2014|accessdate=5 January 2015|date=9 December 2014}}</ref> Although the amount of overbooked buses has been sharply reduced with this new system, Greyhound still does not explicitly guarantee a seat to everyone with a ticket (except on Greyhound Express routes).<ref>{{Citation|last1=Schwieterman|first1=Joseph P.|last2 = Antolin|first2 = Brian|last3 = Scott|first3 = Gary|last4 = Sellers|first4 = Martin|title = Adding on Amenities, Broadening the Base:  2014 Year-in-Review of Intercity Bus Service in the United States|page = 3|date = 12 January 2015|publisher = [[DePaul University]] Chaddick Institute for Metropolitan Development|url = http://las.depaul.edu/centers-and-institutes/chaddick-institute-for-metropolitan-development/research-and-publications/Documents/2014-Year-in-Review-of-Intercity-Bus-Service-in-the-United-States.pdf|accessdate = 17 January 2015}}</ref>

====Services launched since 2010====
The next major change made by FirstGroup was the launch of a brand of premium bus routes called "Greyhound Express" in 2010. This came at the same time that competitor [[Megabus (North America)|Megabus]] launched its third and fourth US hubs at Philadelphia and Washington D.C. and began to emphasize express services.<ref name=BBMegaEffect>{{cite news|last1=Austen|first1=Ben|title=The Megabus Effect|url=http://www.bloomberg.com/bw/magazine/content/11_16/b4224062391848.htm#p1|accessdate=4 October 2015|work=Bloomberg Business|publisher=Bloomberg LLC|date=7 April 2011}}</ref> Greyhound's express routes make fewer stops between major cities (compared to regular Greyhound routes), use only newer model or refurbished buses, have guaranteed seating, and tickets start at $1.<ref>{{cite press release |author=<!--Staff writer(s); no by-line.--> |title=Greyhound Introduces New Express Service|url=https://www.greyhound.com/en/newsroom/viewrelease.aspx?id=409&year=2010|accessdate=11 April 2014|date=12 November 2010}}</ref> 
Expansions in Greyhound's network and upgrades in its services in the early 2010s were at least partly a competitive response to Megabus.<ref name=SacBee2013Competition>{{cite news|last1=McManis|first1=Sam|title=Long-distance buses are cheap and surprisingly attractive options for travel|url=http://www.sacbee.com/entertainment/living/travel/article2582281.html|accessdate=5 October 2015|work=The Sacramento Bee|date=10 November 2013|quote=... there now is heated competition in the long-distance bus industry.  The recent rise of Megabus.com, a British company featuring bright blue and orange two-decker coaches that began service in Sacramento in 2012, has prompted Greyhound to expand and upgrade its service. The result is a boon to travelers.}}</ref>  In 2014, Greyhound CEO David S. Leach claimed a profit of $73 million on revenues of $990.6 million, and attributed the company's success to mix of changing urban populations, less attractive driving options, and competition that was benefiting all carriers.<ref name=DMN2014>{{cite news|last1=Automotive Writer|title=Greyhound starting to get its stride back|url=http://www.dallasnews.com/business/autos-latest-news/20140607-greyhound-starting-to-get-its-stride-back.ece|accessdate=5 October 2015|work=The Dallas Morning News|publisher=The Dallas Morning News Inc.|date=7 June 2014|quote=But Leach said the competition should benefit all the carriers because it calls attention to buses.  "We're the ones with the iconic brand and the established network," he said. "But the fact that Megabus is coming in just gets buses in general out front and at a time when you've got all these great changes going on."}}</ref>

In July 2015, the company announced that it would open terminals in [[Monterrey]] and [[Nuevo Laredo]], Mexico, and begin services between the two cities with onward schedules to existing terminals in Texas. In so doing, Greyhound claimed to be the first American bus company to operate an intra-Mexican route.<ref>{{cite news|last1=Forgione|first1=Mary|title=Greyhound starts bus service in Mexico, with connecting routes to Texas|url=http://www.latimes.com/travel/la-trb-mexico-texas-greyhound-20150715-story.html|accessdate=10 September 2015|work=Los Angeles Times|date=16 July 2015}}</ref> In September 2015, Greyhound announced expanded service in Missouri and Kansas shortly after Megabus announced that it would be ending service to several cities and college campuses.<ref name=Pitch2015Sep>{{cite web|last1=Hudnall|first1=David|title=Greyhound to expand Kansas City and Columbia services in light of Megabus' departure|url=http://www.pitch.com/FastPitch/archives/2015/09/24/greyhound-to-expand-kansas-city-and-columbia-services-in-light-of-megabus-departure|website=The Ptich|accessdate=5 October 2015|date=24 September 2015}}</ref>

==Services==
[[File:Greyhound buses at depot - Portland, Oregon.JPG|thumb|right|Greyhound buses at the [[Portland, Oregon]] station]]
Greyhound operates 123 routes<ref name="timetables"/> serving over 2,700 destinations across the United States. Greyhound's scheduled services compete with the private automobile, [[low-cost airline]]s, [[Amtrak]], and other intercity coach companies.

===Greyhound Express===
'''Greyhound Express''' is a low-cost express city-to-city service that makes either no stops or fewer stops compared to a traditional route. Fares start at $1 and seating is guaranteed since buses are not overbooked.<ref>{{cite web|title=Greyhound Express Perks and Benefits|url=https://www.greyhound.com/Express/PerksAndBenefits.aspx|accessdate=31 December 2014}}</ref> Greyhound Express was designed to directly compete with low-cost carriers like [[Megabus (North America)|Megabus]]<ref name=DallasBJ>{{cite news|last=Brock|first=Katherine Cromer|title=Greyhound Express adds cities to Houston route|url=http://www.bizjournals.com/dallas/news/2012/10/18/greyhound-express-adds-cities-to.html|accessdate=2 April 2013|newspaper=Dallas Business Journal|date=Oct 18, 2012}}</ref> and the [[Chinatown bus lines]].

The service began on September 28, 2010 with several routes radiating from New York to major cities in the [[Northeastern United States]]<ref>{{cite press release |author=<!--Staff writer(s); no by-line.--> |title=Greyhound and Peter Pan Bus Lines Launch Express Service in the Northeast ; New Service Offers More Schedules, Faster Trips, Lower Fares and Easy-to-Use Regional Website|url=https://www.greyhound.com/en/newsroom/viewrelease.aspx?id=404&year=2010|publisher=Greyhound|accessdate=22 April 2015|date=21 September 2010}}</ref> and rapidly expanded to serve destinations in the [[Midwestern United States|Midwestern]], [[Southern United States|Southern]] and [[Southwestern United States]]. Currently the Greyhound Express network has expanded to serve 930 city pairs in nearly 120 markets, with further expansion planned.<ref name="Greyhound factsheet">{{cite web|author1=FirstGroup|authorlink1=FirstGroup|title=Greyhound factsheet|url=http://www.firstgroupplc.com/~/media/Files/F/Firstgroup-Plc/signpost-documents/download-our-greyhound-factsheet.pdf|accessdate=22 April 2015|date=Summer 2014}}</ref>

Greyhound Express routes are assigned new or refurbished buses that are equipped with Wi-Fi, power outlets, leather seats, and extra legroom. In many stations Greyhound Express customers can take advantage of dedicated waiting areas, separate from passengers traveling on other Greyhound services or other carriers. Some stations also board passengers onto Greyhound Express buses using numbers printed on tickets.<ref>{{cite web|title=Grreyhound Express FAQ|url=https://www.greyhound.com/Express/FAQs.aspx#q15|accessdate=31 December 2014}}</ref> This number is assigned in the order in which the ticket was purchased, which means that passengers who bought their tickets earlier get to board the bus and choose their seats earlier.

===Greyhound Connect===
'''Greyhound Connect''' is a connector service that operates shorter routes to take passengers from stops in smaller, rural cities to stations in larger, urban cities. Buses are either from Greyhound's existing fleet or smaller, mid-sized buses (that are not equipped with a lavatory). Currently the Greyhound Connect service is offered in Alabama, Arkansas, Colorado, Maryland, Missouri, Montana, North Carolina, and Utah.<ref name="Greyhound Connect">{{cite web|title=Greyhound Connect|url=https://www.greyhound.com/connect/|publisher=Greyhound.com|accessdate=21 January 2015}}</ref> Some routes are operated using funds from the "Federal Formula Grant Program for Rural Areas" from the [[Federal Transit Administration]].<ref>{{cite web|title=Greyhound to add Mo. to Iowa round trip service|url=http://www.metro-magazine.com/motorcoach/news/290150/greyhound-to-add-mo-to-iowa-round-trip-service|publisher=METRO Magazine}}</ref>

===Greyhound Charter Services===
'''Greyhound Charter Services''' arranges [[Bus#Private charter|charter buses]] for customers using Greyhound's fleet of motorcoaches. Unlike many smaller charter operators, Greyhound is able to operate nationwide and offer one-way services, due to its network of routes.<ref>{{cite web|title=Greyhound Charter Services|url=https://www.greyhound.com/en/charters|website=Greyhound.com|accessdate=2 January 2015}}</ref> In addition to providing transportation to individual groups, schools, and event operators, Greyhound Charter Services is also approved by the military and the government as a charter bus vendor.<ref>{{cite web|title=Greyhound Charter Services - Military and Government|url=https://www.greyhound.com/en/charters/militaryandgovernment.aspx|website=Greyhound.com|accessdate=2 January 2015}}</ref>

===Greyhound Package Express===
In addition to carrying passengers and their luggage, Greyhound buses also carry packages. Through '''Greyhound Package Express''' customers can book expedited cargo shipping door-to-door or station-to-station. The company says that shipping by bus offers a cost-effective alternative to other ground or air carriers for same-day delivery.<ref>{{cite web|title=About Package Express|url=http://www.shipgreyhound.com/e/pages/AboutPackageExpress.aspx|publisher=Shipgreyhound.com|accessdate=21 January 2015}}</ref>

===Special routes===

====Lucky Streak====
'''Lucky Streak''' is Greyhound's brand for routes between cities with casinos and other nearby cities. All fares are sold as open-ended round-trips, with passengers allowed to return to their origin at any time.<ref name="Lucky Streak">{{cite web|title=Greyhound Lucky Streak|url=http://www.luckystreakbus.com/|accessdate=2 January 2015}}</ref> On the Atlantic City routes, casinos offer special bonuses (gambling credit, room/dining discounts) to Lucky Streak passengers.<ref name="Lucky Streak" />

There are currently three Lucky Streak routes:<ref>{{cite web|title=Greyhound Services & Routes|url=https://www.greyhound.com/en/RoutesAndServices/default.aspx|website=Greyhound.com|accessdate=2 January 2015}}</ref>
* '''Atlantic City''': Baltimore, Brooklyn, New York City, Philadelphia and Washington, D.C.
* '''Connecticut''' ([[Mohegan Sun]] & [[Foxwoods Casino]]): Boston, Bridgeport, New Haven, New York City, Providence, and Stamford
* '''Las Vegas''': Anaheim, Barstow, Claremont, Compton, El Monte, Hollywood, Long Beach, Los Angeles, Phoenix, Riverside, San Bernardino, San Diego, Santa Ana, and Victorville

====QuickLink====
'''QuickLink''' is Greyhound's brand of commuter bus service that runs frequently during the peak weekday commuting hours.<ref name=QuickLink>{{cite web|title=QuickLink|url=https://www.greyhound.com/en/dealsanddiscounts/quicklink.aspx|website=Greyhound.com|accessdate=2 January 2015}}</ref> In addition to one-way and round-trip tickets QuickLink offers monthly and 10-trip passes. Passes and tickets on QuickLink are flexible and passengers can board any bus with available seating. Currently the only QuickLink route is between [[Mt. Laurel, New Jersey]] and New York City.<ref name=QuickLink /> Routes were formerly operated from Sacramento, California to the San Francisco Bay Area and Macon, Georgia to Atlanta.<ref>{{cite news|last1=Lentzsch|first1=Craig|title=Making the Connections|url=http://onlinepubs.trb.org/onlinepubs/trnews/trnews225.pdf|accessdate=2 January 2015|work=TR News|issue=225|publisher=Transportation Research Board of the National Research Council|date=March–April 2003|page=32|quote="Greyhound's Quicklink brand of commuter service operates from Mt. Laurel, New Jersey, to New York City, and from Northeast Sacramento, California, to the Bay Area. Most recently, Quicklink began serving Macon, Georgia, to Atlanta."}}</ref>

==Other brands and partnerships==

===BoltBus===
{{Main article|BoltBus}}
[[File:BoltBus Prevost 0807 in NYC.jpg|thumbnail|BoltBus [[Prevost Car|Prevost]] X3-45 in New York]]
BoltBus is Greyhound's brand of non-stop and limited-stop, premium level bus routes. Fares start as low as $1, with the lowest fares depending on how far in advance a trip is booked and demand for the trip, with fares increasing for trips booked closer to departure.<ref>{{cite news |author=Anita Hamilton |title=Beating $4 Gas with a $1 Bus |url=http://content.time.com/time/business/article/0,8599,1812012,00.html |date=2008-06-06 |accessdate=2008-06-08}}</ref><ref>{{cite web|title=BoltBus - FAQ|url=https://www.boltbus.com/faq.aspx|quote=Every schedule will have at least one $1.00 ticket. The $1.00 ticket will be sold at random and generally within the first handful of seats sold. The earlier you book your ticket, the greater your odds are of grabbing a seat for a buck.|accessdate=10 April 2014}}</ref> BoltBus uses newer model coaches that are equipped with [[Wi-Fi]], power outlets, and leather seats with extra legroom.<ref>{{cite web|title=BoltBus - FAQ|url=https://www.boltbus.com/faq.aspx|accessdate=10 April 2014}}</ref>

The first buses started running between [[Boston, Massachusetts|Boston]], [[New York City]], and [[Washington, D.C.]] on March 27, 2008. In the Northeastern US BoltBus is operated in partnership with [[Peter Pan Bus Lines]].<ref>{{cite web|title=BoltBus - FAQ|url=https://www.boltbus.com/faq.aspx|quote=BoltBus is owned by Greyhound Lines, Inc. and is operated in the Northeast region in partnership with Peter Pan Bus Lines, Inc. of Springfield, MA.|accessdate=10 April 2014}}</ref>

BoltBus expanded to the West Coast in May 2012 with a route in the [[Pacific Northwest]] (between [[Vancouver, British Columbia|Vancouver, BC]], [[Seattle, Washington|Seattle]], and [[Portland, Oregon|Portland]]).<ref>{{cite web|last=Sokolowsky|first=Jennifer|title=BoltBus to offer $1 fares between Seattle, Portland|url=http://www.bizjournals.com/seattle/news/2012/04/30/boltbus-to-offer-fares-as-low-as-2.html|work=Puget Sound Business Journal|accessdate=11 April 2014|date=30 April 2012}}</ref><ref>{{cite web|last=Nolasco|first=Joanna|title=BoltBus to launch new Seattle-Vancouver, B.C., service|url=http://www.bizjournals.com/seattle/news/2012/05/15/boltbus-will-launch-new.html|work=Puget Sound Business Journal|accessdate=11 April 2014|date=15 May 2012}}</ref> Service was expanded again in October 2013 with a route between the two largest metropolitan areas in [[California]], [[Los Angeles, California|Los Angeles]] and the [[San Francisco Bay Area]] ([[San Jose, California|San Jose]] & [[Oakland, California|Oakland]]).<ref>{{cite news|title=BoltBus To Launch Service in California on Oct. 31|url=http://www.prnewswire.com/news-releases/boltbus-to-launch-service-in-california-on-oct-31-227822291.html|agency=PR Newswire|accessdate=10 April 2014|date=15 October 2013}}</ref> A stop in the city of [[San Francisco, California|San Francisco]] was added in December 2013 along with a new route between Los Angeles and [[Las Vegas, Nevada|Las Vegas]].<ref>{{cite news|title=BoltBus Expands From Los Angeles; Adds Las Vegas, San Francisco Service|url=http://www.prnewswire.com/news-releases/boltbus-expands-from-los-angeles-adds-las-vegas-san-francisco-service-235260791.html|agency=PR Newswire|accessdate=10 April 2014|date=10 December 2013}}</ref> West Coast routes are owned and operated directly by Greyhound without a regional partner.<ref>{{cite web|title=BoltBus - FAQ|url=https://www.boltbus.com/faq.aspx|quote=The service on the West Coast of the United States and Canada is exclusively owned and operated by Greyhound Lines, Inc.|accessdate=10 April 2014}}</ref>

===Amtrak Thruway Motorcoach===
{{Main article|Amtrak Thruway Motorcoach}}
Greyhound is one of the largest operators of [[Amtrak]]'s [[Amtrak Thruway Motorcoach|Thruway Motorcoach]] service even though the two companies are competitors in some markets.<ref name="Amtrak Greyhound">{{cite web|title=About Greyhound |url=https://www.greyhound.com/en/about/default.aspx |accessdate=11 April 2014 |quote=Amtrak passengers use Greyhound to make connections to cities not served by rail on Amtrak Thruway service by purchasing a ticket for the bus connection from Amtrak in conjunction with the purchase of their rail ticket. |deadurl=yes |archiveurl=https://web.archive.org/web/20140214195235/http://www.greyhound.com:80/en/about/default.aspx |archivedate=February 14, 2014 |df=mdy }}</ref> Amtrak issues rail passengers a ticket for a regularly scheduled Greyhound route that connects with their train, often with buses making a stop at the train station.<ref name="Amtrak Greyhound" /> These Thruway Motorcoach routes allow Amtrak to serve passengers in areas without rail service and offer passengers in areas with rail service a wider selection of destinations.<ref>{{cite web|title=Amtrak Thruway Connecting Services Multiply Your Travel Destinations|url=http://www.amtrak.com/thruway-connecting-services-multiply-your-travel-destinations|accessdate=11 April 2014}}</ref>

==Security==
[[File:Greyhound-St. Louis.jpg|thumb|Inside the Greyhound station in [[St. Louis, Missouri]] on the afternoon of May 26, 2010. A bus in the background on its way to pick up passengers at another gate at this station is bound for [[Los Angeles]], [[California]].]]
After the [[September 11 attacks|September 11, 2001 terrorist attacks]], government scrutiny of train and airplane passengers substantially increased, but bus passengers are largely free of it. Baggage is seldom inspected, and cash customers do not require identification. Greyhound says that [[security wand]]s have been deployed on buses, but they do not appear to be routinely used.{{citation needed|date=July 2015}}

In February 2013, in partnership with [[DriveCam]], Greyhound deployed video cameras across its entire fleet to increase safety and driver compliance by combining data and video analytics with real-time driver feedback and coaching.<ref>{{cite web|url= http://www.tnooz.com/article/the-scan-new-tsa-pre-check-airports-greyhound-goes-big-brother-and-more-travel-tech-news/|title=New TSA Pre-check airports, Greyhound goes Big Brother and more travel tech news |publisher= Tnooz|last= Prabu |first=  Karthick|date=2013-02-22|accessdate=2013-03-19}}</ref>

At some major Greyhound stations, passengers are subject to open-bag checks, ticket checks, and pat-downs with metal detectors.{{citation needed|date=July 2016}}

==Fleet==
[[File:BoltBus Interior.jpg|thumbnail|right|Interior of a 2009 [[Prevost Car|Prevost]] X3-45 with leather seats]]

{{As of|2014}}, Greyhound operates 1,272 [[motorcoach]]es<ref name="Washington Post" /> produced mainly by [[Motor Coach Industries]] and [[Prevost Car|Prevost]].

In an effort to improve its image, between 2007 and 2014, the company aggressively purchased new coaches and refurbishing existing ones. {{As of|2016}}, the majority of Greyhound's fleet has the navy blue and grey "neoclassic" livery on the exterior, wireless internet access, leather seating, and 120-volt power outlets at most seats. Greyhound's coaches have one fewer row of seats than the industry standard, giving passengers additional legroom.<ref name="New Buses" /> All buses purchased since 2009 have three-point seat belts installed.<ref>{{cite press release |author=<!--Staff writer(s); no by-line.--> |title=Greyhound Applauds National Highway Traffic Safety Administration for Requiring Seat Belts on all New Motorcoaches Starting in 2016|url=https://www.greyhound.com/en/newsroom/viewrelease.aspx?id=551&year=2013|publisher=Greyhound Lines|accessdate=17 June 2014|date=20 November 2013}}</ref>

The majority of the Greyhound fleet consists of the following models:
{| class="wikitable"
|-
! Manufacturer !! Model !! Image !! Year !! Quantity !! Notes
|-
| rowspan=3 | [[Motor Coach Industries]] || [[MCI 102DL3 & D4500|102DL3 & D4500]] || [[File:Greyhound bus on the way to Washington-2.jpg|150px]] || {{nobr|1998–2001}} || 424<ref name="Texas DMV Truck Stop">{{cite web|title=Texas DMV Truck Stop|url=https://apps.txdmv.gov/apps/mccs/truckstop/|publisher=Texas DMV|accessdate=24 October 2015}}</ref> ||
* Most units have been rebuilt.
* Most units are equipped with wheelchair lifts.<ref>{{cite web|title=Greyhound Facts And Figures > Fleet|url=https://www.greyhound.com/en/about/factsandfigures.aspx|publisher=Greyhound|quote="There are 769 102DL3s in the Greyhound fleet, with nearly 75% equipped with wheel-chair lifts."|accessdate=22 February 2014}}</ref> Units that are not equipped with lifts are restricted to ''Greyhound Charter Services'' due to ADA requirements.
|-
| G4500 || [[File:Greyhound 7094 (13862781885).jpg|150px]] || {{nobr|2001–2004}} || 178<ref name="Texas DMV Truck Stop"/> || 
* Most units have been rebuilt.
|-
| D4505 || [[File:Greyhound Bus Champaign Urbana IL. (5985002771).jpg|150px]] || {{nobr|2010–2016}} || 207<ref name="Texas DMV Truck Stop"/> || 
* Some units are restricted to ''BoltBus'' service.
|-
| [[Prevost Car]] || X3-45 || [[File:Greyhound Lines Prevost X3-45 86004-2009 livery.jpg|150px|]] || {{nobr|2008–2014}} || 443<ref name="Texas DMV Truck Stop"/> ||
* Some units are restricted to ''BoltBus'' service.
|}

==Stations and stops==
[[File:GreyhoundTicketKioskHoustonTX.JPG|thumb|Greyhound ticket kiosk in the Houston Station in downtown [[Houston, Texas]]]]
{{main article|List of Greyhound Bus stations}} ''(This list covers stations within or adjacent to larger transportation centers.)''

Greyhound serves over 2,700 destinations across America. There are 230 Greyhound operated stations in most major cities, where passengers can catch a bus and buy tickets.<ref name="stations & stops"/> All stations have Greyhound branding and are staffed by company representatives. Some stations stand alone, while others are a part of larger transportation centers with a Greyhound ticket counter and waiting area.

In small to mid-size cities Greyhound buses stop at either locations operated by an agent (like a convenience store or another business) or at a curbside stop. At most agent operated locations, the staff can also sell tickets.

Greyhound buses also stop at stations belonging to partner bus companies. At most of these locations, representatives are able to sell tickets for Greyhound routes.

==Notable incidents and accidents==
Below is a list of major incidents and accidents on Greyhound buses and buses of subsidiaries in the United States.
<!--:''This article is about Greyhound Lines, which is based in the United States. Incidents relating to [[Greyhound Canada]] are listed at [[Greyhound Canada#Notable incidents and accidents|in that article]]''. Do NOT add Greyhound Canada incidents here!-->
* August 4, 1952: In Greyhound's most deadly collision two Greyhound buses [[Head-on collision|collided head-on]] with each other along the then-[[U.S. Route 81]] near [[Waco, Texas]]. The fuel tanks of both buses then ruptured, bursting into flames. Of the 56 persons aboard both coaches, 28 were killed, including both drivers.<ref name=Google>{{cite book|url=https://books.google.com/books?id=23Pwrh-GEOMC&pg=PA118&lpg=PA118&dq=august+1952+greyhound+bus+crash&source=bl&ots=69iD1VgGwg&sig=KbZAhAwQ-6bbZUBac5FFo7mW3Qg&hl=en&sa=X&oi=book_result&resnum=5&ct=result|title=Hounds of the Road|work=Books.ggogle.com|accessdate=January 21, 2015}}</ref><ref name=DB>{{cite web|url=http://www.dailybreeze.com/general-news/20081021/my-turn-hes-still-walking-tall-and-grateful-to-be-alive|title=My Turn: He's still walking tall, and grateful to be alive|publisher=Dailybreeze.com|accessdate=January 21, 2015}}</ref>
* May 13, 1972: Near [[Bean Station, Tennessee]], between [[Knoxville, Tennessee|Knoxville]] and [[Bristol, Tennessee|Bristol]], a Greyhound Scenicruiser on a scheduled trip from [[Memphis, Tennessee|Memphis]] to New York City collided head-on with a tractor-trailer truck. The driver of the bus had begun to pass a car. Fourteen people, including both the bus and truck drivers, died. The National Transportation Safety Board determined that the cause of the crash was the Greyhound driver's overtaking maneuver and his failure to avoid the truck.<ref>{{cite web|title=GREYHOUND BUS/MALONE FREIGHT LINE, INC. TRUCK COLLISION|url=http://app.ntsb.gov/investigations/summary/HAR7305.htm|publisher=National Transportation Safety Board|accessdate=15 June 2015|date=25 October 1973}}</ref>
* May 9, 1980: A cargo ship collided with the [[Sunshine Skyway Bridge#Bridge disaster|Sunshine Skyway Bridge]], near [[St. Petersburg, Florida]], causing a part of the roadway to collapse and causing several vehicles, including a Greyhound bus, to fall into [[Tampa Bay]]. All 26 people aboard the bus died, as did nine others.<ref>{{cite news |title=The Day Skyway Fell: May 9, 1980 |publisher=St. Petersburg Times |author=Jean Heller |date=May 7, 2000 |url=http://www.sptimes.com/News/050700/TampaBay/Horrific_accident_cre.shtml |accessdate=August 30, 2015}}</ref>
* December 18, 1990: A Greyhound bus left Salt Lake City for Chicago and became entrenched in a driving snowstorm on I-80. Just short of the Wyoming border, the bus was hit by a semi-tractor trailer that had crossed the median heading the opposite direction. The force of the collision tipped the bus onto its right side and steered it down a steep embankment. The bus slid for 150 feet and came to rest against a fence, about 35 feet below the eastbound lanes of I-80. 7 passengers were killed and more than 40 injured.<ref>{{cite web|title=7 Killed in Collision Of a Greyhound Bus And Trucks in Utah|url=https://www.nytimes.com/1990/12/19/us/7-killed-in-collision-of-a-greyhound-bus-and-trucks-in-utah.html|website=New York Times|publisher=Associated Press|accessdate=August 31, 2015|date=December 19, 1990}}</ref>
* June 20, 1998: A Greyhound bus on a scheduled trip from New York City to Pittsburgh ran off a road near [[Burnt Cabins, Pennsylvania]], and hit a truck parked in an emergency parking area. Six passengers and the driver died. The National Transportation Safety Board determined that the probable cause of the accident was the driver's use of a sedating antihistamine and driver fatigue, due to an irregular work-rest schedule.<ref>{{cite web|title=National Transportation Safety Board. 2000. Greyhound Motorcoach Run-off-the-Road Accident, Burnt Cabins, Pennsylvania, June 20, 1998.|url=http://app.ntsb.gov/doclib/reports/2000/HAR0001.pdf|publisher=National Transportation Safety Board|accessdate=15 June 2015|date=5 January 2000}}</ref>
* October 3, 2001: At approximately 4:15&nbsp;a.m. local time, a passenger, [[2001 Greyhound bus attack|Damir Igric]], assaulted the driver of his bus, attempting to slit his throat, and causing the bus to crash near [[Manchester, Tennessee]], killing Igric himself and five other passengers and injuring 32 others. Since the incident occurred three weeks after the [[September 11 terrorist attacks]], Greyhound temporarily suspended all schedules as soon as the company learned of the incident for fear that it may have been part of a larger co-ordinated attack. After investigation by the company and the [[Federal Bureau of Investigation|FBI]], it was confirmed that Igric had acted alone and service resumed later that afternoon.<ref>{{cite web|url=http://archives.cnn.com/2001/US/10/03/bus.crash/ |title=Breaking News, U.S., World, Weather, Entertainment & Video News - CNN |date=February 19, 2014 |publisher=CNN |accessdate=January 21, 2015 |deadurl=yes |archiveurl=https://web.archive.org/web/20100530010605/http://archives.cnn.com/2001/US/10/03/bus.crash/ |archivedate=May 30, 2010 }}</ref> After the incident, Greyhound bus stations increased security, though not nearly to the same level as airports or train stations.
* September 30, 2002: Arturo Martinez Tapia assaulted a Greyhound driver near [[Fresno, California]], resulting in two passenger deaths after the bus then rolled off an embankment and crashed.<ref>{{cite news|url=http://news.bbc.co.uk/2/hi/americas/2289445.stm|title=Americas - Knife attack on California bus|publisher=BBC|accessdate=January 21, 2015}}</ref> Following this attack, an aisle gate and driver's shield were installed on most Greyhound buses which prevent passengers from having direct contact with the driver when the bus is in motion, even if the aisle gate is forced open.
* January 23, 2014: Maquel Donyel Morris, 'who reportedly was hallucinating, screamed "Everybody's going to die," pummeled the driver and grabbed the steering wheel' of a bus traveling on [[Interstate 10]] near [[Tonopah, Arizona]], {{convert|50|mi}} west of [[Phoenix, Arizona|Phoenix]]. 24 passengers were injured, including 21 who were airlifted to nearby hospitals. Police credited the driver for keeping the bus upright and preventing it from crossing into oncoming traffic.<ref>{{cite news |last1=TANG |first1=TERRY  |last2=DAVENPORT |first2=PAUL  |date=January 23, 2014 |title=Police: 24 hurt after passenger attacks bus driver |url=http://www.ksl.com/?sid=28463028 |agency=Associated Press |accessdate=January 31, 2014 }}</ref>
* January 19, 2016: An overnight bus carrying 20 passengers that had departed from [[Los Angeles]] the previous night crashed on [[U.S. Route 101 in California|Highway 101]] in [[San Jose, California]], killing two and hospitalizing eight others.<ref>{{cite news|title=GREYHOUND BUS DEPARTS FROM LA, CRASHES IN SAN JOSE; 2 DEAD, 8 HOSPITALIZED|url=http://abc7.com/news/greyhound-bus-departs-from-la-crashes-in-san-jose;-2-dead-8-hospitalized/1165086/|accessdate=29 February 2016|work=abc7.com|agency=[[ABC News]]|date=19 January 2016}}</ref> Investigators have ruled out mechanical failure, leaving [[driver fatigue]] as the likely cause.<ref>{{cite news|last1=Early|first1=David|title=Mechanical failure ruled out in Greyhound bus crash in San Jose|url=http://www.mercurynews.com/bay-area-news/ci_29416035/mechanical-failure-ruled-out-greyhound-bus-crash-san|accessdate=29 February 2016|work=[[San Jose Mercury News]]|date=21 January 2016}}</ref>

==In popular culture==

===Films===
* The 1934 film ''[[It Happened One Night]]'' shows the main character on a Greyhound bus from Florida to New York City.<ref name="theguardian.com">{{cite web|url=https://www.theguardian.com/uk/2009/aug/19/greyhound-buses-song-screen|title=Greyhound buses: in song and on screen|work=The Guardian|accessdate=January 21, 2015}}</ref>
* The 1961 film ''[[Breakfast at Tiffany's (film)|Breakfast at Tiffany's]]'' shows the main character seeing her ex-husband off from New York City.<ref name="theguardian.com"/>
* The 1969 film ''[[Midnight Cowboy]]'' shows the main character holding his hustler friend on a New York City to Florida bus.<ref name="theguardian.com"/>
* The 1974 film ''[[Harry and Tonto]]'' shows the main character, played by [[Art Carney]], traveling cross-country with his cat aboard a Greyhound bus.<ref>{{cite web|last1=Hollmann|first1=Walter L.|title=The Men In Charge: Best Actor, 1974|url=http://www.silverscreeningroom.com/2011/05/men-in-charge-best-actor-1974.html|accessdate=October 5, 2015|date=May 2, 2011|quote="When I think about what I like about Harry and Tonto, I think about his forcing a Greyhound bus to stop because his cat needs to pee."}}</ref>
* The 1988 film ''[[Cocktail (1988 film)|Cocktail]]'' sees the main character and his friends catching up to a Greyhound bus bound for [[New York City]]. {{cn|date=January 2017}}
* The 1991 film ''[[Sleeping with the Enemy]]'' sees the main character escape from [[Cape Cod, Massachusetts]], to [[Cedar Falls, Iowa]], on a Greyhound bus.<ref>{{cite news|last1=Hicks|first1=Chris|title=Film review: Sleeping With the Enemy|url=http://www.deseretnews.com/article/700001675/Sleeping-With-the-Enemy.html?pg=all|accessdate= October 5, 2015|agency=Deseret News|date=Feb 8, 1991}}</ref>
* The 1995 film ''[[Boys On The Side]]'' shows one of the main characters traveling to [[Pittsburgh]] on a Greyhound bus. {{cn|date=January 2017}}
* The 1999 film ''[[Life (1999 film)|Life]]'' has a scene of one of the main characters at a Greyhound bus station. {{cn|date=January 2017}}

===Songs===
* The [[Barry Mann]]/[[Cynthia Weil]] 1963 song "[[On Broadway (song)|On Broadway]]" (remade most famously by [[The Drifters]] and later [[George Benson]]) mentions "I'll catch a Greyhound bus for home".<ref>{{cite web|title=On Broadway Lyrics|url=http://www.metrolyrics.com/on-broadway-lyrics-the-drifters.html|website=MetroLyrics|accessdate=October 5, 2015}}</ref>
* [[Chuck Berry]] rides a Greyhound bus from [[Norfolk, Virginia]], to [[Birmingham, Alabama]], in his 1965 song "[[Promised Land (song)|Promised Land]]".<ref name="theguardian.com"/>
* Country singer [[Roy Clark]] sang about a romantic breakup in his 1970 song "[[Thank God and Greyhound]]."
* [[The Allman Brothers Band]] referenced Greyhound Lines in their 1973 song "[[Ramblin' Man (The Allman Brothers Band song)|Ramblin' Man]]".<ref>{{cite web |url=http://www.stlyrics.com/lyrics/bigfish/ramblinman.htm |title= Ramblin' Man Lyrics by The Allman Brothers |publisher=stlyrics.com |accessdate=10 November 2012}}</ref>
* [[Simon and Garfunkel]] referred to Greyhound Lines in their 1968 song "[[America (Simon & Garfunkel song)|America]]".<ref name="theguardian.com"/>
* In his song "[[Me and the Devil Blues]]", blues singer and guitarist [[Robert Johnson]] expresses a wish that his body be buried beside a road so that his "old evil spirit" can "catch a Greyhound bus and ride".<ref>{{cite web|title=Me And The Devil Blues (take 1) Lyrics|url=http://www.metrolyrics.com/me-and-the-devil-blues-take-1-lyrics-robert-johnson.html|website=MetroLyrics|accessdate=October 5, 2015}}</ref>
* Country star [[Sara Evans]]' 2003 song "[[Backseat of a Greyhound Bus]]" describes a pregnant woman who escapes the confines of a small town and gives birth in a Greyhound bus. {{cn|date=January 2017}}
* On indie rock band [[The Hang Ups]]' album ''So We Go'', the last song is called "Greyhound Bus". {{cn|date=January 2017}}
* [[Creedence Clearwater Revival]] mention Greyhound in their 1969 song, "[[Lodi (Creedence Clearwater Revival song)|Lodi]]".<ref>{{cite web|title=Lodi Lyrics|url=http://www.metrolyrics.com/lodi-lyrics-creedence-clearwater-revival.html|website=MetroLyrics|accessdate=October 5, 2015}}</ref>
* [[Billy Joel]]'s "[[New York State of Mind]]" from the ''[[Turnstiles (album)|Turnstiles]]'' album, released on May 19, 1976, refers to taking "a Greyhound on the Hudson River Line".<ref name="theguardian.com"/>
* American rock band [[The Mountain Goats]] references the narrator being "headed for the greyhound" in "See America Right" off of the album ''[[Tallahassee (album)|Tallahassee]]''.<ref>{{cite web|title=See America Right Lyrics|url=http://www.metrolyrics.com/see-america-right-lyrics-mountain-goats.html|website=MetroLyrics|accessdate=October 5, 2015}}</ref>
* [[Kenny Chesney]]'s song "[[Pirate Flag]]" describes the singer's escape from a small mountain town by taking a Greyhound bus to (what is implied to be) [[Key West, Florida]].<ref>{{cite web|title=Pirate Flag|url=http://www.metrolyrics.com/pirate-flag-lyrics-kenny-chesney.html|website=MetroLyrics|accessdate=October 5, 2015}}</ref>
* [[Dexter Freebish]]'s 2000 hit "Leaving Town" mentions Greyhound ("Take a drag and wait for the Greyhound, the world is your playground").<ref>{{cite web|title=Leaving Town Lyrics|url=http://www.metrolyrics.com/leaving-town-lyrics-dexter-freebish.html|website=MetroLyrics|accessdate=October 5, 2015}}</ref>
* [[Los Angeles]]–based rapper [[Skee-Lo]] recites Greyhound's advertising slogan in his 1995 hit single  "[[I Wish (Skee-Lo song)|I Wish]]" ("Cause if you don't want me around, See I go simple, I go easy, I go Greyhound").<ref>{{cite web|title=I Wish Lyrics|url=http://www.metrolyrics.com/i-wish-lyrics-skeelo.html|website=MetroLyrics|accessdate=October 5, 2015}}</ref>
* [[Death Cab for Cutie]]'s 2005 song "[[Soul Meets Body]]" contains the lyric "Cause in my head there’s a Greyhound station...".<ref>{{Cite web|url=http://www.metrolyrics.com/soul-meets-body-lyrics-death-cab-for-cutie.html|title=DEATH CAB FOR CUTIE LYRICS - Soul Meets Body|website=www.metrolyrics.com|access-date=2016-04-20}}</ref>

===Stage productions===
* The stage musical ''[[Violet (musical)|Violet]]'', like the short story "The Ugliest Pilgrim" on which it is based, follows the title character on a Greyhound Bus trip from [[Spruce Pine, North Carolina]], to [[Tulsa, Oklahoma]], and back. {{cn|date=January 2017}}

==See also==
{{portal|Companies}}
;Former operating subsidiaries
* [[Atlantic Greyhound Lines]]
* [[Capitol Greyhound Lines]]
* [[Dixie Greyhound Lines]]
* [[Florida Greyhound Lines]]
* [[Great Lakes Greyhound Lines]]
* [[Southeastern Greyhound Lines]]
* [[Teche Greyhound Lines]]

==References==
{{Reflist|30em}}

==Further reading==
* Schisgall, Oscar (1985). ''The Greyhound Story: From Hibbing to everywhere''. Chicago: J.G. Ferguson Publishing Company ([[Doubleday (publisher)|Doubleday]]). ISBN 0-385-19690-3.
* Margolis, Richard J., "Sic paratransit gloria omnibus. (decline of rural bus service by Greyhound has led to services provided by vans and minibuses)", ''[[The New Leader]]'', June 3, 1985.

==External links==
{{Commons category}}
* [http://www.greyhound.com/ Greyhound Lines home page]
* [http://www.greyhound.ca/ Greyhound Canada]
* [http://www.greyhound.com.mx/ Greyhound Mexico]
* [http://extranet.greyhound.com/Revsup/schedules/ Greyhound Lines timetable]

{{FirstGroup}}
[[Category:Bus transportation in the United States]]
[[Category:Companies based in Dallas]]
[[Category:First Group companies]]
[[Category:Greyhound Lines| ]]
[[Category:Intercity bus companies of the United States]]
[[Category:1914 establishments in Minnesota]]
[[Category:American companies established in 1914]]
[[Category:Transport companies established in 1914]]